- You know @AskCapitalOne if you can't do something online, such as change a mailing address, why have the option listed? #
- @AskCapitalOne Yeah, and I got a note back saying I had to fax something in or visit a branch. #argh in reply to AskCapitalOne #
- @AskCapitalOne Well, I faxed the info. It's just a hassle that your system should have handled better. in reply to AskCapitalOne #